I have reviewed my order an accept the terms and conditions that my order is correct. I take full responsibility on the accuracy of selection in size/color/ garment style and embroidery. Willowtree Embroidery is not responsible for typographical mistake or errors that the customer has entered. Any error on the part of the customer is nonrefundable. If an error has occurred on the part of Willowtree Embroidery, we will refund or replace the garment 100%. For this reason, it is VERY IMPORTANT to carefully look over your order before submitting. I under stand that I once the order moves into production there is no refund.